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Water Sample Service Schedule & Drop-off Information

Posted to Environmental, News & Notices, Services on May 17, 2018

Pick-up & Drop-off Locations

Water sample bottles can be picked up at any Municipal Office in Highlands East.

Filled samples must be dropped off at the Wilberforce Municipal Office for shipment to the testing facility.

Summer Schedule

The bi-weekly summer water sample drop-off schedule will begin the week of April 16th with drop-offs being accepted Mondays and Wednesdays before Noon on each of those days.

Winter Schedule

Drop-offs will revert to our once-weekly winter schedule on October 2nd 2018.

Spring Load Restrictions End Monday, May 14th

Posted to News & Notices, Roads, Services on May 11, 2018

Spring load restrictions on all Highlands East roads will end as of May 14, 2018.

Emergency Preparedness Week 2018: Be Emergency Ready - Stay Connected

Posted to Fire Rescue, News & Notices, Services on May 3, 2018

Emergency Preparedness is everyone’s responsibility but not everyone has the means or capacity to deal with emergencies. We encourage you to check on your neighbours to make sure they’re okay – knock on their door if you have to – and reach out to family and friends who may need you help during an emergency.

Make a Plan

Create your emergency family plan and practice it. In an emergency, your family may not be together, or you may be asked to evacuate your home. Thinking about what you would do in different situations and preparing a plan with every member of your family is the first step to being prepared.

Build a Kit

Get together with your family and put together an emergency kit with enough supplies to last 72 hours (three days).

Be Informed

Wireless Emergency Alerts are here. But only for LTE-enabled (4G) cell phones and mobile devices in Canada. The geo-targeted alerts will warn Canadians about dangers and imminent threats to life and property so they can take appropriate action.

Click here to check your phone’s compatibility and see if it can receive wireless emergency alerts.

A province-wide test of the system will take place on Monday, May 7th at 1:55PM and again on September 19th. The OFMEM website includes FAQs and other information.

If you’ve got an older model phone you can still get emergency alerts from Ontario’s Emergency Public Warning System. The system allows subscribers to receive tornado warnings and emergency alerts.

Still want more?

Get information about current provincial emergencies.

Activities & Training

Emergency Preparedness Survivor – This activity encourages youth to prepare themselves and their families prior to an emergency. Students learn practical survival skills to help them take care of themselves and their families after a disaster strikes.

CAN-WARN Training – Interested in learning about severe weather and helping your community? Then consider attending a free CAN-WARN Weather Spotter Training session sponsored by Environment Canada.

Sessions take place throughout Ontario, training normally lasts about 2.5 hours and there is no cost to attend.

Training covers the basics of thunderstorm formation, what differentiates a severe from a non-severe thunderstorm, the types of damage severe thunderstorms can produce, what to watch for in the sky, what to report to the Storm Prediction Centre and a series of safety tips.

CAN-WARN Training in Highlands East

A CAN-WARN Training Session is taking place at the Bark Lake Leadership & Conference Centre on May 12th at 9:30AM.

Visit the Bark Lake Event Page for more information or contact geoff [dot] coulson [at] canada [dot] ca

Property Taxes in Highlands East

Posted to Services, Taxes on Apr 12, 2018

Property Taxes are due three times per year. The first interim billing issued in February has two instalments which represent 50% of the year taxes. The due dates are always the last banking day in March and May. The final billing is issued in July and has one installment that is due the last banking day in September. This final installment represents the balance of the current year total.

If you did not receive a Tax Bill for the periods mentioned, please contact the Tax Department directly 705-448-2981 EXT 424.

Late payments are penalized at the rate of 1.25% per month on the principal amount outstanding. Taxes may be paid at the Municipal Office by cash, money order, cheque or Interac. Payments may also be mailed with current date or postdated cheques. Taxes may also be paid by Telephone Banking Services, Direct Deposit at your bank branch or through your online banking site. Use the roll number for the account number. If you require a receipt, please provide a self-addressed, stamped envelope.

Pre-Authorized Payments

A pre-authorized payment option is now available to have your taxes withdrawn from your bank on the installment due date or over ten months. If you are interested in signing up for this program please print the Pre-Authorized Payment Form and forward it to our office along with a copy of a void cheque. Please contact our office for further information.

e-Billing

You now have the option to receive your tax bill by email instead of postal mail. Sign up through the green link at the side of this page to cancel mail delivery of your bill and start digital delivery beginning with your next tax bill.

You will first be required to create and verify your account and then, using your Roll number (including dashes) and provided PIN code, add your property to the system. In future, PIN codes will be listed on your tax bills, however they are not included on already mailed Q1 2017 tax bills so please contact the tax office and one will be provided for you.

Once you are successfully signed up you will receive an email notification when your next tax bill is available and you can then log into your account on the e-Bill site to view and print your bill.

Please note that after you sign up for e-Billing, you can still pay your tax bill with any of our available methods. The e-Bill site allows you to pay your bill via Credit Card or PayPal, however it is cheaper to do so via Plastiq, read more below.

Online Credit Card Payments

Payments may now also be made by Credit Card (Online Only) thru Plastiq, an online third party payment service provider. For a small convenience fee, Plastiq provides you the option to pay your property taxes using your credit card. Making payments with the Plastiq system is similar to making any other online credit card payment. The Municipality of Highlands East does not accept credit card payments made in person.  

To make a payment using Plastiq, use the blue Pay Now button to the right.

Supplemental Tax Bills

A supplementary tax bill is a bill issued reflecting any additions or improvements made to a property. Owners of a new construction, residential or commercial, will receive a land only tax bill until such time as the property is assessed with the new construction. Following an assessment change, the supplementary tax bill will be issued and is effective from the date of occupancy. It can take up to three years for a property to be assessed. Supplementary billings can occur at any time during the year and taxes for three years could be billed all within the same year and come due at the same time. For this reason, you are encouraged to start setting aside funds immediately following the issuance of a building permit for the future supplementary tax bills. Supplementary Tax billing is in addition to the current tax bill already issued.

Change of Address

If you change your mailing address, please notify the Tax Department with your updated information by downloading the Change of Address Form and submitting it to the Tax Department. Penalty charges will still apply on late payments regardless of any change of mailing address.

Please be aware, failure to receive your tax bill does not relieve you from payment of taxes or from liability of penalty for late payment.

Canada Post no longer delivers mail using an RR# address and now requires a 911 Number for the municipal address. The Municipality has received a large volume of returned tax bills due to incorrect mailing addresses. If you have not received your tax bill, please contact the Municipal Office at 705-448-2981 ext 424 to confirm that we have your correct civic mailing address on file.

Tax Certificates

Tax Certificates are $35. Please contact the Tax Department directly at the Municipal Office at 705-448-2981 ext 424 to acquire a tax certificate.

Property Tax Impact of your 2016 Assessment

Any questions about your Assessment Notice, the assessed value, or how to appeal your assessment should be directed to MPAC’s Customer Contact Centre at 1-866-296 6722 or you can visit their website at www.mpac.ca.

  • MPAC is a not-for-profit corporation created by the Province of Ontario.
  • MPAC is solely responsible for your assessment value.

Any questions about your Assessment Notice, the assessed value, or how to appeal your assessment should be directed to MPAC’s Customer Contact Centre at 1-866-296 6722 or you can visit their website at www.mpac.ca.

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2018 Tax Rates

Posted to Services, Taxes on Apr 12, 2018
  County Municipal School Total
Residential 0.00199292 0.004618 0.00170 0.00831092
Commercial 0.00295490 0.006847 0.01076325 0.02056515
Commercial Vacant 0.00206843 0.004793 0.00753428 0.01439571
Industrial 0.00342404 0.007934 0.0109 0.02225804
Farmland 0.00049823 0.001154 0.000425 0.00207723
Managed Forest 0.00049823 0.001154 0.000425 0.00207723

Municipal Dog Control, By-law and Pound Information

Posted to By-Law, Services on Mar 14, 2018

Dog tags and kennel licenses are required in Highlands East and dogs are not permitted to run at large without a leash.

Dog tags can be obtained at all three municipal offices during regular business hours. If a dog is spayed or neutered the fee is $5/tag and if not spayed or neutered the cost is $10/tag.

Contact the Municipal Office for more information and download the Municipal Dog By-law below.

P.A.W.S.: Protecting Animal Welfare Shelter
Municipal Dog Pound meetings are held on the 3rd Thursday in January, April, July and October. Meetings take place at 10:00am in the Faraday Municipal Office located at 29860A Highway 28.

Download File

2018 Household Hazardous Waste Collection Dates

Posted to Environmental, Services on Jan 30, 2018

The following events are being held for residents of the Municipality of Highlands East:

Tory Hill Landfill Site

Saturday, June 23rd from 10:00AM through 2:00PM
19178 Highway 118 between Wilberforce & Tory Hill.

Gooderham Transfer Station

Saturday, August 11th from 1:00PM through 4:00PM
1042 McColl's Road just east of Gooderham.

Tory Hill Landfill Site

Saturday, October 27th from 10:00AM through 2:00PM
19178 Highway 118 between Wilberforce & Tory Hill.

Faraday Public Works Yard

Residents of Highlands East can also attend the following HHW events being held at the Faraday Public Works Yard at 29860 Hwy. 28 South (across from the intersection of Monck Road and Hwy. 28) from 9:30AM through 2:30PM:

  • May 12th, 2018
  • July 7th, 2018
  • September 15th, 2018

Be sure to bring your landfill disposal card with you to these events.

Contact the Environmental Department at 613-339-2442 for more information or download our helpful flyer: What can I bring to HHW Events?

Burning By-Law and Application

Posted to Applications, Downloads, Fire Rescue, Services on Jan 23, 2018

Small fires are permitted in most areas of Highlands East as long as the following rules are complied with:

  • There is no daytime burning permitted during the fire season (April 1st to November 30th) without a permit. Fires may take place only during the time from one half hour before sunset to one half hour after sunrise.
  • Your fire can be no greater than .5  metres (approx. 20 inches) in diameter and flames must not exceed 1 metre (approx. 39 inches) in height.
  • Your fire must be setback a minimum of 10 metres from any structure.
  • Only environmentally friendly materials may be burned.
  • The smoke from your fire cannot interfere with your neighbours or a roadway.
  • You must have sufficient tools and water available to put the fire out should the need arise.
  • You must be with your fire at all times

You may have a campfire during the day, using the same size restrictions and conditions listed above however it can only be used for cooking and warmth. It must be attended at all times.

All other fires need a permit. Please contact the municipal office for more information and to obtain a permit download the by-law and application below.

Any municipal or county-wide burn ban supercedes these rules.

The charges to extinguish a fire begins at $205.00 per half hour.

Download Files

Fire Prevention Week 2017

Posted to Fire Rescue, Services on Oct 10, 2017

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy. That’s why this year’s Fire Prevention Week theme: “Every Second Counts: Plan 2 Ways Out!” is so important. It reinforces why everyone needs to have an escape plan.

Here’s this year’s key campaign messages:

  • Draw a map of your home with all members of your household, marking two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

Click here for more information.

Get your Questions Answered at the Highlands East Visitor Information Centre mid-May through Thanksgiving

Posted to Activities, Administrative, Events, News & Notices, Services on Sep 6, 2017

The Highland East Vistor Information Centre is located at 2786 Essonville Line in Wilberforce (at the Curling Club) and is open daily, mid-May through Thanksgiving from 10:00AM through 4:00PM (closed Tuesdays) and offers mineral permission to collect forms and directions, geocaching information and GPS rentals, trails, events and other general area information.

Contact the Info Centre at 705-448-2981 Ext. 432 or email jvanier [at] highlandseast [dot] ca.

 

During the off-season please call Joanne Vanier, Community Economic Development & Committee Coordinator at 705-448-2981 Ext. 433 or Tracy Millar, Receptionist at 705-448-2981 Ext. 421 or by email at info [at] highlandseast [dot] ca