A scientific rendering of the coronavirus.

Municipal COVID-19 Safety Measures

Offices open to the public

As of Tuesday, February 22, 2022 our offices will be open to the public and appointments will not be required.

Learn more.

Please visit our dedicated COVID-19 news page for all articles pertaining to the pandemic.

COVID-19 Self-assessment

If you think you have coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, use this self-assessment tool to help determine how to seek further care.

Launch Self-assessment Tool

The Municipality of Highlands East continues to monitor the Novel Coronavirus (COVID-19) pandemic as issued by the World Health Organization (WHO). 

We are working together to put into effect community-based measures that will protect the general population in Highlands East and our surroundings in order to do our part to slow the spread of the virus. 

New information continues to be communicated by the Government of Canada as well as the Province of Ontario regarding preventative measures for communities. We will be posting new safety information to our COVID-19 Information page when applicable and our social media pages are updated with all of this information as soon as we receive it. 

Highlands East municipal offices 

As of Tuesday, February 22, 2022 our offices will be open to the public. While appointments are not required when visiting the Municipal Office in Wilberforce and the Building Department in Gooderham we still encourage you to make an appointment as only one person will be allowed in the lobby at a time in order to maintain social distancing requirements. Learn more.

Emergency Operations Centre

On March 18, 2020 Highlands East activated its Emergency Operations Centre that allows us to effectively respond to emergencies, deploy resources and provide services in the best interests of residents. Learn more.

Council and committee meetings

As a result of building closures, all Council meetings will be held remotely and livestreamed. Regularly scheduled Advisory Committee meetings have been postponed. 

Staff

Municipal staff are available by calling the municipal office or sub offices. We encourage patrons to use our online contact list to conduct business with the Municipality. 

While appointments are not required when visiting the Municipal Office in Wilberforce and the Building Department in Gooderham we still encourage you to make an appointment as only one person will be allowed in the lobby at a time in order to maintain social distancing requirements.

Highlands East buildings and facilities 

Our community centres, arena and curling club are available for use based on the current provincial restrictions including, but not limited to, mask requirements and capacity limits for indoor public settings.

Landfill sites

Our Landfill Sites remain open to the public and our attendants will be practicing infection control practices such as social distancing. Regular levels of service will continue to be provided until further notice.

We are placing restrictions on the amount of bulk items that can be disposed of in a single visit. We have also issued guidelines to help increase safety for our attendants. Learn more about these changes.

Cash will no longer be accepted for landfill tipping fees. Your information will be collected and an invoice will be mailed to you. Learn more about this change.

Water sample service

Due to occupancy restrictions, water sample bottles will be placed outside the main office door on Monday and Wednesday morning for those needing kits. 

A small cooler will be placed beside outside for those wishing to drop off samples they have taken. Place the sample inside the cooler and close the lid to keep the samples cool. 

Staff will endeavor to ship samples for as long as the courier is in operation. 

Municipal property tax payments

We are discouraging the use of cash for payments, however your cheque or money orders can be dropped off using the Drop Off Box at the Wilberforce Municipal Office.

Learn more about how and when payments can be made.

Planning applications

Planning applications will continue to be received and processed. Applications are to be complete and commissioned prior to submission.

Building and septic system permits

Building applications will continue to be processed and inspections will continue to take place.  Please contact the Building Department in Gooderham to schedule the inspection accordingly by emailing tevans@highlandseast.ca or by calling 705-447-0051 Ext. 441.

Health and safety is our priority

Highlands East encourages social distancing and self-isolation measures as a way to minimize COVID-19 transmission in the community. 

The health and safety of the community is our priority and we will continue to update the community as information becomes available to us.

Media Releases

All media releases are emailed to stakeholders and added to the archive below when they are first published. The content is then made available in an enhanced and accessible format on our COVID-19 News and Notices page.

Highlands East COVID-19 Media Release Archive

A list of all current media releases, downloadable in PDF format, can be found below:

For older media releases please contact us.